Privacy Policy

OpenPix knows how important it is for the user to know and be secure about the use of your personal data. This document clarifies and discloses the policy for the use of information by OpenPix. Thus, the user will be able to better understand what information is obtained and how they are used.

It is important that you read the guidelines below before using the platform.



By using our services you agree to share personal data as Full Name, eMail, Phone and CPF. These data are reported in the respective User Registration Forms, Plugins for eCommerce platforms, Payment Link, Billing Link, Shipping email or billing messages, Sending email or message confirmation of payment, sending collections or payments or even via or any other means available on the platform. or through charge of users carried out by the company contracting the platform.

OpenPix, its subsidiary, affiliates, or the contracting companies of platform does not have access to user passwords and cannot perform any action within the platform on behalf of the user.


When registering on the platform, a 'cookie' will be inserted in your browser through software such as Google Analytics. will also be collected information such as IP address, Geographic location, Source of reference, Browser Type, Operating System, etc. OpenPix may also share with the company contracting the service, these information and other information about your access profile, and navigation. You hereby expressly authorize such shares.


The personal data of the platform user, such as name or email address, geographic location, IP address, may be shared with government agencies, financial institutions, service providers with the aim of preventing, curbing, investigating and track among others: Fraud, money laundering, terrorism, exploitation of child labor. Can OpenPix, its Subsidiary or affiliates provide these partners or service providers with information on the scope and effectiveness of activities carried out and tools used. In particular, these data can be shared with credit bureaus, anti-fraud mechanisms, systems money laundering prevention, terrorism prevention.

All data collected is used to provide our services. services and all personal data of users are treated as confidential, mainly so that you can use our services in full. The automated email sending service, messages via notifications and alerts of actions taken on OpenPix, exclusively so that you have a better experience within the platform.


Data generated or stored on the platform such as: Reports, billing data, transaction data, customer data, payments, chargebacks, transaction refund data, belong exclusively to the company contracting the service, being responsible for this manage, process and dispose of confidential information.


OpenPix may access, retain and share user information in response to a court order (such as, but not limited to: Search Warrant, Court Order or Subpoena), and this may include response to legal requests from several countries. will also be able to access, retain and share information that is necessary to detect, prevent, block, track and address fraud; or any other illegal activities; to protect OpenPix, the users, companies and other agents involved in the operation of the platform, including as part of investigations; For example, the OpenPix may transmit information to external partners about the user account reliability to prevent fraud, harassment and abuses inside and outside the services provided. The information received about users may be processed and remain retained for a long period when subject to legal requests or obligations, government investigations or investigations regarding possible violations of terms and policies, or as a way to prevent them. It will be It is still possible to retain deactivated account information for at least 1 year, when they violate the Terms of Use and Privacy Policy and in order to prevent abuse or violations.


Personally identifiable information is collected on the OpenPix website via completing the interest form on the platform or requesting a a free trial of the platform, such as, but not limited to: Name, phone, email and name of the company you work for. Your phone is email will be used to contact you regarding information from the platform, and sending presentations, scheduling meetings and other forms of contact for commercial opportunity. The information of contacts already made through the site will be stored.


This Privacy Policy may undergo updates. This way, we recommend periodically visiting this page so that you have knowledge about the changes.


This document is governed by and must be interpreted in accordance with applicable law. of the Federative Republic of Brazil, in particular considering the General Law Protection of Personal Data (LGPD).


Acceptance of our Policy will be made when you register at our platform to enjoy our services, even if free. This will indicate that you are aware of and in full agreement with the how we will use your information and data.

If you have any queries regarding our privacy policy, please contact us. Send an email to [email protected]

We are located at Avenida Santo Amaro, 3432 - São Paulo/SP - CEP: 04556-300


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OpenPix is a digital payment management platform. It is used by companies that want to connect payment methods with their customers.

Pix is a registered trademark of BACEN, EMV is a registered trademark of EMVco, QRCode is a registered trademark of Denso Wave.

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