Support and Service Usage Policies for OpenPix

1. Objective:

The chat, email, and official support channels of OpenPix are tools intended to facilitate communication between users and the company. These policies have been developed to ensure a safe, respectful, and efficient environment for all users.

2. Authorized Use:

The chat, email, and official support channels of OpenPix are exclusively intended for communication related to the products and services offered by the company. Any misuse of the chat, email, and official support channels, including but not limited to, illegal activities, fraud, defamation, or sending inappropriate content, will not be tolerated.

3. Identification and Authentication:

To ensure the security of users, it is mandatory for all users to properly identify themselves and authenticate their identity according to the OpenPix security policies.

4. Privacy:

We respect the privacy of users. All information shared in the chat, email, and official support channels is treated confidentially, as described in our privacy policy. OpenPix will never request sensitive information, such as passwords, through the chat.

5. Inappropriate Content:

It is strictly prohibited to send inappropriate, offensive, defamatory, or copyright-violating content in the chat, email, and official support channels. OpenPix reserves the right to monitor and moderate the content of the official support channels, and may take necessary actions in case of policy violations.

6. Security:

Users are responsible for maintaining the security of their login information and should not share such information with third parties. Any suspicious activity should be reported immediately to the OpenPix support team.

7. Legal Responsibility:

Users are responsible for complying with all applicable laws when using the chat, email, and official support channels of OpenPix. The company reserves the right to cooperate with legal authorities in case of suspicious or illegal activities.

8. Moderation and Oversight:

OpenPix has the right to moderate and oversee the chat, email, and official support channels, including the removal of inappropriate content and taking necessary actions against users who violate these policies.

9. Policy Changes:

OpenPix reserves the right to change these policies at any time. Users will be notified of significant changes.

By using OpenPix's chat, users agree to adhere to these usage policies. Non-compliance with these policies may result in disciplinary actions, including account suspension or termination.

Products

  • Pix modules
  • Pix WooCommerce
  • Pix Magento 1
  • Pix Magento 2
  • E-Commerce
  • Checkout
  • Virtual Account
  • Pix WhatsApp
  • Pix Webhook
  • Plugin Pix Analytics
  • API Pix
  • All Products

About

OpenPix is a digital payment management platform. It is used by companies that want to connect payment methods with their customers.

Pix is a registered trademark of BACEN, EMV is a registered trademark of EMVco, QRCode is a registered trademark of Denso Wave.

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